HEALTH GUARANTEE

At Quality Golden Retrievers, we provide a one-year health guarantee for all our puppies, covering the following:

• Heart defects (Grade 4 or above)
• Organ dysfunction
• Genetic defects
• Life-threatening conditions
• Canine Distemper
• Canine Coronavirus

If your puppy develops any untreatable life-threatening condition or passes away due to a heart, organ, or genetic defect, you must provide initial veterinary records stating the cause of the condition or death, along with a picture of the deceased puppy. When submitting a claim, we require copies of all initial veterinary exams and permission to communicate directly with your vet. Please note that any symptoms of canine distemper or canine coronavirus must be reported to us by your vet within the first 15 days of receiving your puppy (the incubation period) to qualify for the health guarantee.

What’s Not Covered:

• Treatable or common conditions such as luxating patella, alopecia X, hernias, open fontanel, parasites, and blood sugar issues.
• Parasites, while treatable and common in puppies, are excluded from this guarantee.

We strongly recommend feeding your puppy properly to prevent hypoglycemia (low blood sugar).

While we are happy to replace your puppy under reasonable circumstances, we are not responsible for any veterinary bills.

Our goal is to ensure your Golden Retriever puppy is healthy, happy, and ready to become your lifelong companion!

SPECIAL ORDER

We receive high demand for our lovable Golden Retriever puppies. If your preferred puppy is no longer available, you can place a Special Order with a $500 deposit. This deposit allows us to find a puppy that closely matches your preferences in terms of gender, color, size, face type, and quality. You can provide us with an idea of your desired puppy by referring to our Puppies page or uploading a video or photo.

Please note:

• The $500 deposit is non-refundable and will be applied toward the final price of your Special Order puppy.
• Once we locate the Special Order puppy, the deposit holds the puppy for 10 calendar days. After this period, the reservation expires if the puppy is not paid in full.

We encourage you to be fully committed to bringing a Golden Retriever into your home before placing a deposit, as it is non-refundable. Once your requested puppy is found, the deposit holds the puppy for 7 calendar days. If payment is not completed within this time, the puppy will no longer be reserved.

For more details about the timeframe required to find your ideal puppy or for assistance, please contact one of our representatives. We are happy to help you!